Shipping and Delivery

Shipping

Orders over $100.00 are eligible to receive free shipping within Australia, but will be sent with Australia Post. Orders under $100.00, please add items to your cart and enter your address to get a shipping cost. We offer Perth Metro WA a hand delivery service for $15 received the same day when orders are placed before 11am; otherwise you will receive it the next day. Express shipping is part of our options when selecting shipping method.

For international orders, please add items to your cart and enter your address to get a shipping cost.

We are open normal business hours Monday – Friday. Any orders placed over the weekend will be processed the next working day.

Delivery

The majority of our parcels are sent via Australia Post. Please note that Australia Post orders are processed more slowly than courier and are automatically assigned as authority to leave at your address.

If you are not home during business hours, a good alternative to ensure you receive your parcel promptly is to arrange it to be sent to your work address. If you write in the notes section “Authority to Leave”, your parcel can be left in safe place and you will not need to arrange collection if you are not at home to accept the delivery. Please note that this option is not covered by insurance. If you do not specify, your parcel will require a signature on delivery, and if you are not at home to accept delivery, a collection notice will be left. Please contact us if you do not receive this.

Hand delivery service is also available giving a personal touch to your gifts when you choose. This is only available in Perth Metro WA.You will receive it the next day.

Please find approximate delivery times below from the day the order is placed to when it should be received:
Orders to Capital Cities: 1-6 business days
Other areas: 3-10 business days.